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Samsung Care+ 3 Year Comprehensive Protection - South Port™
Samsung

Samsung Care+ 3 Year Comprehensive Protection

Vendor
Samsung India Electronics
Regular price
Sold out
Sale price
Rs. 13,999.00
Tax included. Shipping calculated at checkout.
Delivery Terms
Express
Delhi & NCR: 1-2 days, Other metro cities: 1-3 days
Standard
All major cities: 3-5 days, Others: 5-7 days
Surface
Urban: 4-7 days, Rural: 7-12 days
Offers
Buy More Get More
Get 5% additional discount on purchase of two or more accessories together. Apply Code "BUYMORE"
Member Exclusive
Signup and get access to sale and discount coupons. Login to know more.
Welcome Discount
Get Rs.500 off on purchase of Rs.10,000 or more. Signup to receive coupon.
Tier Discount
Unlock an extra Rs.500 discount coupon on crossing total account purchase tier of Rs.15,000. Apply Code "15KSPENDS"
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We accept all major prepaid modes of payment available in India. Transactions are end to end encrypted and secured through reputed gateways after verification of bank OTP. We do not save any information on our servers.

Models

*Please select the plan category based on the corresponding model list below:-

*OTD stands for One Time Deductible charges.

Category Notebook PC OTD
Premium Galaxy Book 3 Ultra, Galaxy Book 3 Pro 360,Galaxy Book 3 360, Galaxy Book 3 Pro, Galaxy Book2 360, Galaxy Book2 Pro, Galaxy Book2 Pro 360, Galaxy Book Biz 5500
High Galaxy Book 3 (i7, i5 16GB), Galaxy Book 2 (i7, i5 16 GB) 4400
Mid Galaxy Book 3 (i5, 8GB), Galaxy Book 2 (i5) 3250
Mass Galaxy Book Go 1750

Claim Process

 STEP 1 STEP 2 STEP 3 STEP 4
Oops! You’ve dropped your phone on your way to work- and to your dismay, the screen seems to be shattered. What should you do? If you are already a Samsung Care+ member, rest easy. We can restore your device quick and easy. Visit your nearest Samsung Customer Service Center, or avail free pick-up for authorized, convenient repair services provided by our trained professionals. Your policy will be verified in a few minutes, as you complete payment for one time deductible charges. That’s it! No other paperwork required!

Comprehensive Protection

Covers accidental physical & liquid damage (including screen) and technical or mechanical failures.

Does Not Cover

  • Loss of device
  • Theft of device
  • Devices with modified software or hardware

Validity

  • 3 Years

Terms

  • This is an official Samsung Care+ Plan sold by Servify
  • Device is serviced at Authorised Samsung Care Centres only
  • Service plan care+ & servify terms and conditions apply
  • Processing fees applicable at the time of taking service as per policies

Activation of Plan

Your plan activates within 24 hours of purchase. Please make sure you are purchasing this plan with in 24 hours of new device purchase. If you make a purchase after 24 hours of your device purchase, then your device will not be valid for activation of the care+ plan. Please feel free to contact us regarding any clarifications.

Disclaimer

Samsung Care+ plan and services are jointly managed by Samsung & Servify in India. South Port, Southport.in or South Port Retail are not the service providers of this plan in any way. All plans are sold only as per manufacturer policies. Care+ plan services are extended only as per Samsung policies and only through their authorised and enrolled Samsung service centers. Buyer has to personally visit Samsung service center for application of claim and have to follow the process as laid by the company including payment of any processing charges, one time fees or file charges. Sellers of the plan have no legal liability or responsibility about this product's services or implied instances related to it in any manner in future. All decisions related to claims are of the service provider and only at the sole discretion of Samsung or Servify.

    100% original products

    South Port is an authorised brand partner of major premium brands like Samsung, Apple in India. The company only retails flagship products under exclusive partnership rights only with select top level brands for mobile category business.

    How some accessories not available anywhere else are listed with you?

    South Port is the largest stocking partner of branded original accessories in India, so we are the last place where the stocks will ever run out. We stock accessories ourselves and always in ready stock for immediate shipment.

    All the products sold on South Port are 100% genuine & authentic which are sourced only from authorised brand channels in India and they are supplied to you with proper brand warranty and GST invoices.

    Who should I contact if I have any questions about your product or service?

    You can get in touch with our team anytime between 11:00 AM to 9:00 PM, Monday to Saturday. You can WhatsApp us at +91-9899740474 or Call TOLL FREE 1800119777 or Write to us at support@southport.in

    We usually respond to calls & chat queries with in minutes and most emails with in working 12 hours.

    What is the Warranty Policy

    Warranty is as per manufacturer norms.

    Brand like Samsung & Apple provide warranty for each of their product only from their authorised care centers which are located all over the country. You can locate a brand's service center by calling their customer service

    Samsung 1800-40-7267864

    For the full Samsung warranty policy, please click here.

    Please note that the warranty on Samsung products is valid only in India except for their Notebooks which carry international warranty (under limited period offer). There are different periods of warrant offered for different types of items and they are mentioned separately on each of the product pages.

    Apple provides standard warranty for accessories and international warranty on  all their devices.

    Apple 80-4045-5150, 800-100-9009

    100% secured and traceable packages

    We ship only through worldwide trusted courier partners using express shipping methods as standard for all the orders unless & otherwise stated or in case of any specific shipping constraint for any type of product.

    Our courier partners

    Bluedart, Delhivery, XpressBees, Ecom Express, Amazon, Ekart, DTDC, Professional, Pidge, WeFast & Dunzo.

    What is the shipping cost?

    We provide Free Shipping on all orders which are valued Rs.1000 & above. Its our continuous endevour to provide you the best services which are at par to the ecommerce industry standards. So we imply a small operational delivery charge of Rs. 100 to the orders if they are below Rs. 1000 cart value. We apply this charge to keep going with our top standards of shipping which we do not want to compromise.

    How much time it takes to get the order delivered?

    We ship orders mostly in 24 hours of receiving them. We opt the best and fastest serving couriers for your order.

    Ship Speed (depending on location pin codes across India)

    • Tier 1 - 1-3 Days
    • Tier 2 - 3-6 Days
    • Tier 3 - 6-9 Days
    • Remote/Rural - 9-12 Days

    Any local disturbances in your area may lead to delays in shipments but we will always keep in touch and you will be well informed for any such unforeseen delays beforehand.

    How do I track my order?

    To track your order, please click here.

    Enter the details like Order ID, Email ID, Phone Number or Tracking Number etc to track your order status. Alternatively, you can login to your SouthPort account and check the status of the order from there. Once your order ships, you will receive a shipping notification that includes tracking information on your email ID, mobile SMS and WhatsApp.

    Do you ship internationally ?

    Unfortunately, we do not ship internationally at the moment. However, we are in the process of starting overseas delivery soon.

    Trusted Payment Methods

    What are the modes of payment?

    You can make payments using almost all types of prepaid methods like

    • Credit/Debit Card
    • EMI
    • Net Banking
    • PayTM
    • PayPal
    • UPI
    • Google Pay
    • Amazon Pay
    • PhonePe
    • Wallets
    • Pay Later
    • Simpl
    • COD

    Cash on Delivery

    We have started to accept COD orders only for certain permissible values depending upon your pincode allowance & servicability of the service provider. This is done at sole descretion of the courier and you will be informed immediately after placement of order if any changes are observed in your location related to order limits or services. If COD is not servicable then the order will be converted to prepaid and you will be informed. We will ask you to make full payment in that case.

    COD applicable limits

    We offer COD for orders up to ₹10,000. We charge a shipping fee of ₹199 on all COD orders. This fee amount you have to make advance before shipment of the order. This is being done to weed out non serious buyers and to make it a safer place to shop for all our customers.

    What are COD charges?

    We apply 199 COD fee to all cash on delivery orders over and above the cost of the item and the fee amount is payable in advance. Once we receive the COD fee from your end, we dispatch the item at purchase price which is then payable on delivery to the delivery partner.

    We accept returns with 7 days of the order delivery provided the product is not used and is in restockable condition. By restockable we mean that the seal of the product is expected not to be opened at all. All our products are 100% original so we cannot accept returns for item which are even slighly opened because their originality can be compromised and that's what our customer is trusting us for. We value our customer's trust on us more than anything.

    100% Assured Product Compatibility Checks

    As we sell only genuine branded products, exchanges and refunds are absolutely not possible after opening the packaging for reasons other than manufacturing defects. Please purchase only after carefully checking the model name and compatibility with your device in case of accessory purchases which is found at the end of product description. To ensure you the best shopping experience on our website, our team will personally confirm the orders and compatibility with you once before dispatching.

    Our Cancellation Policy

    For cancellation of items from southport.in, please click here.

    Our Return Policy

    For return of items from southport.in, please click here.