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COD Terms & Conditions

  1. We have started to accept COD for order cart values upto ₹10,000.
  2. COD facility depends upon your location pincode & servicability by the courier provider. This is done at sole descretion of the courier and you will be informed by our team after placement of order if in case any changes are there in service coverage.
  3. We apply a small COD fee to all cash on delivery orders over and above the cost of the item and the fee amount is payable in advance before shipment of the package.
  4. Current COD fee = Rs.199
  5. The fee is taken one time and is non refundable. It is taken in leu for the services offered to manage and handle cash packages and to ensure your confirm intent of the purchase.
  6. Once you pay the fee, the order is placed and we dispatch the item as usual. You pay the price of the item at the time of delivery.
  7. In case COD is not servicable at your location then the order will be converted to prepaid or canacelled as per discussion with the customer. You will be informed by our executive about any such issues.
  8. The charges are payable in advance and and order is not placed without the payment of fee.
  9. The fee is chargable before shipment of the order and is strictly not payable on delivery. This charge is mandatrory to be paid in prepaid.
  10. Estimated delivery times may vary with COD orders because the cash packages take extra time for collecting fees and confirmations.
  11. Express delivery is not available on COD orders.
  12. The fee amount is inclusive of all taxes and is billed to you in your invoice.
  13. Any fees paid against orders which stand unshipped or which cannot be fulfilled or are cancelled before the shipment are automatically refunded to original payment methods with in 5-7 business days.
  14. Fees paid on an order is valid for that order only and is not transferable.
  15. Fee is usable for one time only. It cannot be reused or adjusted later in any purchase unless otherwise approved.
  16. Any shipped orders which are undelivered or rejected due to the reasons of post purchase rejection or cancellation or customer unavailablity or number not reachable for delivery are considered as not delivered and are non refundable. They will be considered as used to settle the cost of shipping and RTO.
  17. If an order is returned back to us without a delivery attempt due to issues related to courier service then the package will be reshipped to you on the same fee privided there is no pincode issue and there is no issue in address detail.
  18. All disputes are subject to Delhi jurisdiction. If you have any questions or issues, please contact our customer service team at 1800-11-9777 toll free or WhatsApp +91-9899740474.