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What is the difference between unboxed and refurbished?

Unboxed means a product that has already been opened up!

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These are the products which were unboxed and returned to the company unused. They are not used or defective products. The reason of return could be anything except defect. These devices come with original box, accessories and manufacturer warranty.

The Difference Explained

Where as a refurbished product is something that has been previously used, damaged and re-assembled from different parts derived from similar products, that have been dead or damaged, to get in a position that it still works. Refurbished products are thus renewed, the products which were used by the customers, returned due to defect and repaired by the company to work as a new product and are of-course cheaper alternatives.

If you need to chose between the two, always chose unboxed.

Unboxing the Galaxy S20 FE, A Smartphone Packed With Fan-Favorite Features  – Samsung Newsroom India

How our unboxed items are different from all others

Our unboxed products are never-been-used items whose box seal was opened. or broken. We maintain the highest levels of quality check standards in the industry today and you can rely on our unboxed items eyes closed.

It may have been opened up for internal quality testing or during auditing of stock to maintain quality reports. For that we open random products from stock sets to keep the warehouse stock health in check.

The packing seals are also quite fragile of mobile phones and tabs, there are also cases when seals get spoiled at the time of transit and while the stocks are delivered to us from their respective brand facilities.

The product may have been opened for the purpose of web video reviewing, internal test & training purposes of our staff or for an in-store or online demonstration to companies but never manhandled or displayed. 

This very rarely also include returned products of the customers who changed their mind immediately on their purchase when strictly the item doesn't leaves our store borders or when someone wanted to upgrade to a different model instantly at the time of purchase just after opening it. If this is the case, we do make a clear mention before selling it to you.

There are instances when a wrong product be opened by mistake by sales personnel. These types of products work like brand-new. The only difference remains is that the sealed box was opened by someone else than you and nothing else changes.