100% secured and traceable packages
We ship only through worldwide trusted courier partners using express shipping methods as standard for all the orders unless & otherwise there is any specific shipping constraint for any type of product.
Courier partners on our panel
Bluedart, Delhivery, XpressBees, Ecom Express, Amazon, Ekart, DTDC, Gati, Professional, Pidge, WeFast & Dunzo.
What is the shipping cost?
We provide Free Shipping on all orders which are of Rs.1000 value & above. Its our continuous endevour to provide you the best services which are at par to the ecommerce industry standards. So we imply a small operational delivery charge of Rs. 100 to the orders if they are below Rs. 1000 cart value.
Why do you apply shipping cost to small orders?
We apply this charge to keep going with our top standards of shipping without any compromise. We never wish to reduce our service levels for just a fraction of cost which our customers expect from us. Our customers understand well this is just a small amount for the world of services they get in return.
How long does it take to get my order delivered?
We ship orders mostly in 24 hours of receiving them. we opt the best and fastest serving couriers for your order. Once they are dispatched from our facility, our couriers usually take 1-3 days only to deliver to most pin codes across India. But sometimes it depends on the serviceability of your pin code or how deep the location is to reach, basis on any local variations it may take slight more time and max up to 7 days. Any local disturbances in your area may lead to delays in shipments but we will always keep in touch and you will be well informed for any such unforeseen delays beforehand. South Port offers various delivery speeds on special urgent requests also whereever possible like same day and guranteed 1-2 days. Please get in touch with us in case you wish to opt for that.
How do I track my order?
To track your order, please click here.
Enter the details like Order ID, Email ID, Phone Number or Tracking Number etc to track your order status.
Alternatively, you can login to your SouthPort account and check the status of the order from there. Once your order ships, you will receive a shipping notification that includes tracking information on your email ID, mobile SMS and WhatsApp. You can track your shipment through that also or you may also contact the carrier using that information.
Do you ship internationally ?
Unfortunately, we do not ship internationally at the moment. However, we are in the process of starting overseas delivery soon.
Do you provide COD?
We usually do not offer cash on delivery as standard option on our website. You can make payments using almost all types of prepaid methods like Credit/Debit Card, EMI, Net Banking, PayTM, PayPal, UPI, Google Pay, Amazon Pay, PhonePe, Wallets & Pay Later. But if you do not have any prepaid method to carry out the transaction, then we can provide you with partial COD option on request. In this you make a partial small payment while placing the order as advance and the balance payment you make to the delivery partner as COD. This is done to weed out non serious buyers. Contact us to opt for this option.
